• Support during high project-related capacity utilisation
• Flexibility in planning deployment makes it possible to focus on actual business processes
• Desktop management for hardware and software

 

• Customer satisfaction and availability of systems
• Adherence to deadline

 

• Purchasing and asset management
• Waste disposal or re-marketing of terminals

 

Initial installation of terminals (POS, printers, PCs, monitors)

• Goods acceptance and monitoring
• Configuration of systems
• Transport and assembly of systems (in accordance with building regulations)
• Start-up and function tests
• Briefing, documentation and approval

 

Removal of workplace systems

• Recording terminal data, data backup if necessary
• Dismantling systems
• Transport and assembly of systems (in accordance with building regulations)
• Start-up and function tests
• Documentation and approval

 

Addition of hardware and software components

• Installation of hardware and software components
• Monitoring of hardware and software components, function tests
• Transport and assembly of systems (in accordance with building regulations)
• Start-up and function tests
• Briefing, documentation and approval

 

Software and hardware changes

• Data backup
• Exchange or update of hardware and software components
• Data re-storage
• Monitoring of hardware or software components, function tests
• Briefing, documentation and approval